Returns & Exchanges
At GHOST, we want you to be fully satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free return or exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and in their original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Ship and Track
Drop off your package at any authorized carrier location. Once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.